Playbook · CRO

Conversion Rate Optimization Consultant in India

A CRO consultant is a senior specialist who reads your funnel, finds the leaks and hands you a tested roadmap — measured on revenue per session, not activity reports.

The Problem

Why it keeps happening

This isn’t one bug — it’s usually a stack of small leaks. These are the culprits we find most often:

  • CRO done as guesswork — ‘tweak the button’ instead of reading the funnel
  • Retainers that report activity, not revenue per session or tests won
  • No measurement layer: without a baseline, no optimization can be proven
  • Disconnected teams — media buys traffic while the funnel leaks
What we measure

Metrics that matter

CVR by device & source, Add-to-cart → checkout rate, Revenue per session, Test win rate. Definitions live in the glossary — no jargon, no hand-waving.

The Fix

How we fix it, step by step

Step 1

Audit the funnel

Session → product → add-to-cart → checkout → purchase, read by device and source. The leak map comes first — no changes before data.

Step 2

Baseline the unit economics

CVR, AOV, LTV and margin per segment — a roadmap needs numbers to beat, not vibes.

Step 3

Agree the highest-leverage fixes

One or two changes with the biggest expected lift, sequenced — not twenty random tweaks.

Step 4

Implement and test

Changes shipped and A/B tested properly — sample size and statistical confidence respected, losers killed fast, winners folded in.

Step 5

Hand over the system

A documented testing cadence and dashboard your team can run — the consultant builds the machine, you own it.

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Case Evidence

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Fix It With Data, Not Hope

Get an honest audit of the exact leak behind your problem — no obligation, no jargon.